Are you a small computer repair business looking to expand into supporting SBS Networks or a large Managed Service Provider who currently manages multiple Network Infrastructures for various businesses, then hiring a “Remote Computer Support Agent” to handle day to day customer support and maintenance would be great addition to your support infrastructure?
Why miss out on potential customers by not having a website chat agent available to facilitate the generation of sales leads from visitors to your website and providing professional support for your products.
Do you need the Following? 1.Inbound Call Processing 2.Outbound Call for Telemarketing and Sales Leads 3.Appointment Scheduling and Time Management 4.Help with Administrative Daily Task
Many managed service providers are faced with providing support for their managed service contracts and solutions sold to businesses. Support contracts would generally come with stipulations for monitoring and a Response Time that the MSP has guaranteed the customer that their problem will be addressed within.
One of our main goals is to help larger companies start their own offshore outsourced center. We have the experience in the market of running our own outsourced center and can help you implement the same based on your companies needs.