How to choose an IT HelpDesk Outsourcing Service That Suits You

Many outsourcing IT Providers tend to stipulate in their service agreements what is included and what is not in their service offering. Outsourcing Companies specialize in Remote Tech Support in India tend to also try to juggle many clients on as small a workforce as possible. We here believe that the best approach is to tailor each one of our service agreements to that particular companies needs. In that first meeting with a member of...

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Why Outsource Your IT HelpDesk To Guyana

The general first thought when contemplating outsourcing your IT HelpDesk is to do so in India or the Philippines. We here at MyIslandworker would like to offer you an alternative to outsourcing your IT HelpDesk needs to Guyana and our center here. Many of our Managed Service Provider clients find that by Outsourcing IT Help Desk Services needs whether that be Teir1 or 24/7 Network Operation Center services, they are provided with a team of...

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NOC Relevance In The Ever Changing IT MSP Word

Recently we were asked to explain to a prospective client why they should utilize our after hour Network Operations Center (NOC) Services. With the changing landscape with Remote management tools providers and the recent acquisition of LogicNOW by SolarWinds, we believe that it is important to constantly assess our blueprint of what our NOC Services are offering our clients. It is important to us that we are not in conflict with the automation and functionalities...

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