Using Trello as IT HelpDesk Checklist
Trello and our IT HELPDESK Over the course of the year we have been using trello daily. We needed a solution to ensure our staff within our IT HelpDesk actually completes routine tasks according to preset guidelines. These are tasks ranging from backup checks to critial alerts management with RMM solutions that would normally be assign to our myislandworker helpdesk from our managed service provider clients. Our NOC team of our IT HelpDesk is responsibility...
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